Air company "Azur Air": reviews, ratings

Since the iron curtain has fallen and residentsIn the former USSR, trips to any part of the world became available; revenues of local airlines increased millions of times. Despite the fact that the airline business is very expensive, in Russia there are more and more new airlines that carry out both cargo and passenger transportation. Since the demand for this type of service, despite the crisis, is increasing every year, the number of airlines is also increasing.

Before you go on vacation or ina business trip, each person tries to carefully study all the reviews about the company whose services he plans to use. After all, minor troubles during the flight can darken all subsequent rest, and the inability to relax and unwind on the way can spoil the mood before important negotiations and a business meeting. Airline Azur Air, reviews of which are generally positive, began to attract particular interest from 2015 onwards. It was then that this Russian air carrier became part of the tourist holding Anex Tourism Group. Up to this point, the company was known by another name - “Katekavia”.

The history of the airline Azur Air

Under this name, the company began to work in2015 Known by its first name, Katekavia, it was a regional air carrier and was mainly engaged in air transportation in the Volga and Siberian federal districts. Before the changes in 2015, Azur Air, the reviews of which we consider in detail in our article below, was a subsidiary of UTair.

Back in 2012, there was a deal to buy 25%of Katekavia shares by UTair. Three years later, in 2015, there was a complete purchase of the remaining shares of the airline Azur Air, which brought her independence. In the autumn of the same year, the legal entity was renamed.

Company fleet

At the end of 2014, all the old Azur Air planes(at that time, "Katekavia") were transferred to the operation of the airline "Turukhan". The new carrier has been replenished with a new fleet - it was then that the company received its first Boeing 757-200. This model of aircraft today is half the fleet of Azur Air. The Boeing 767-300 became the second model that makes up the remainder of this company's fleet.

Judging by the information provided in the media, byAs of the end of 2015, the average age of the aircraft on which Azur Air operated its flights was almost 18 years. At this time, in 2015, the company became part of the huge tourist holding Anex Tourism Group. At the moment, the airline "Azur Air", reviews of which we consider below, is fully working to the needs of this tour operator.

Representatives of the PR department of ANEX Tour recently announced that by the end of the year Azur Air will start operating new aircraft - Boeing 737-800.

Where flights are made

Initially, when the company worked under the name“Katekaviya”, it was a regional carrier and operated flights mainly in the Volga and Siberian districts. After the air carrier became an independent company, AZUR Air received from Rosaviation an admission to international routes to perform regular flights.

At the moment, the company's fleet is based in Domodedovo. Azur Air, which flights are regular, flies to the following countries:

• Dominican Republic.
• Spain.
• Vietnam.
• India.
• Egypt.

Quite recently, the company added anotherA new point in the direction of its flights - on April 7 of this year, the first flight to Tunis was made. The flight was carried out by the "Boeing 757-200", in which 238 passengers successfully arrived from Moscow Domodedovo to Tunisian Monastir. In the near future this direction is planned to enter the category of regular flights.

The possibility of online registration

Like most modern airlines, inIn order to speed up the registration process for its customers, Azur Air has developed the possibility of its implementation online. The opportunity to use this service becomes available 24 hours before departure. Registration admission is terminated 3 hours before the scheduled take-off of the aircraft. Besides the fact that this service is really able to save the time of passengers staying at the check-in counter at the airport, it also gives the opportunity to choose a comfortable seat in the plane without leaving your home or office. After making a self-check-in online, the passenger must print out his boarding pass. Otherwise, he will not be allowed to the gate.

Who can register only at the airport

If a passenger plans to fly withif pets are required or if a person needs support (children without adults or people with disabilities), then registering via the Internet will not work. This procedure will need to go in person at the airport. In this case, remember that check-in begins 2 hours and ends 40 minutes before departure.

Also those who are planning to make a flight with thiscompany, be sure to note that the registration at Azur Air online is possible only if the departure will occur from the cities of Russia. If the flight is made from foreign countries, it will not be possible to alleviate and speed up registration using the Internet. The official website indicates that the ability to check in for flights departing from foreign airports is under development.

Meals on board

On the same company website providedinformation that, regardless of the duration of the flight, coffee, hot tea, mineral water and juices are mandatory on board. If the flight duration does not exceed 4 hours, passengers can have a snack with hot sandwiches. If the flight takes about 6 hours, Azur Air offers a hot lunch.

In cases where the flight exceeds 6 hours,all already listed are cold snacks. At the moment, there are no negative reviews about food on board this airline in various forums and discussions. Based on this, it can be concluded that the company complies with the stated obligations regarding the supply of passengers during their flights.

Shopping in duty free

For passengers of this company, as a bonus,The opportunity to purchase goods from the Duty Free zone directly on board the aircraft. During the flight, flight attendants at the request of the passenger can familiarize him with the available range. Also, this airline offers the service of delivering goods from the Duty Free zone to the passenger seat. Before boarding, you can visit the Azur Air website, follow the link provided in it and order everything you like. Goods can be picked up after boarding. Judging by the feedback from passengers, this service, which seems to be on board, is very convenient, since you do not need to go shopping in Duty Free shops to purchase the necessary goods.

Company staff

Any airline selects servingstaff for their flights very carefully. Azur Air also did not become an exception to this rule, whose flight attendants undergo several stages of an interview before starting work. Among the main requirements for candidates for this position include good health and the lack of medical contraindications to flights, knowledge of foreign languages ​​and stress resistance. Based on the reviews, it can be concluded that the entire staff of this company is very polite and customer-oriented. Many people write in their reviews that in various unusual situations, for example, during a flight delay, Azur Air employees behave very decently and in every way try to reassure their customers.

Realizing that for a person planning to commitflight, it is very important what kind of attendants will accompany it during the flight, this airline went to a little trick. She created her own group in "VKontakte" and on her page introduces customers to their employees. The company posts photos and full information about the pilots who fly. Also in the social network you can find greetings of flight attendants who work on the boards of Azur Air. Such a decision really helps to increase the credibility of the airline, and page visitors are absolutely not afraid to fly with people whom they have already seen and about which they already know.

Airline Azur Air: reviews, rating

Since as an independentthe carrier, this Russian airline exists for a relatively short time, its ratings are currently not very high. On average, on a 5-point scale, the company ranks among its own kind in the region of 2.9-3.5. Also, the low ratings were influenced by the information published in the beginning of 2016 on the official Rosaviation resource. It was stated there that the largest number of delayed flights belonged specifically to Azur Air. Air carrier representatives commented on the situation and assured that they are working to eliminate this problem.

By and large, meet a clear negative inrespect this company is difficult. Of course, in any work there are lining, and the scope of passenger transportation is no exception. Judging by the reviews, most often people who use the services of Azur Air complain about the delay of departure or about a late landing. But such incidents for several reasons, including due to weather conditions, are inevitable in the work of any airline.

To the second most frequent complaints about thisRussian air carrier attributed the problem with the small distance between the passenger seats on board the Boeing. This factor depends on the configuration of the aircraft, and if a person is tall and has a long flight, then the location of the most comfortable seats on board and the possibility of booking them should be checked in advance before buying a ticket.